Equinix Customer Portal
Access our intuitive self-service portal to get fast and seamless support.
- Manage support cases and orders for new services
- Manage access requests and order lifecycle
- Get notifications of events affecting operations
- Report issues and open trouble tickets
- Modify account information, manage reports and view billing history
- Access the knowledge base and asset information via install base
Additional self-service resources
Equinix Product Documentation
Resources to get started quickly, and view product availability.
Service Availability Status
View the operational status of Equinix services
Equinix Community Hub
Share knowledge, speak to industry experts and engage with peers around the globe.
Issues accessing the Equinix Customer Portal?
Chat with us
Get in touch with a customer support agent. (English only).
Call me Back
Talk to a customer support agent.
Email Support
Send us an email for non-urgent requests.
Additional Resources