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The insurance industry is facing disruption from digital innovators in their ecosystem and must transform their often centralized, mainframe-based IT infrastructures. They have to adopt contemporary IT services that support the use of multicloud infrastructure and allow insurers to leverage the digital edge to bring customer-focused delivery capabilities to their users, partners and clients.

This report highlights six macro trends that shape the insurance industry facing constantly changing customer behaviors, business models and working environments.

Highlights

  • Harness the power of digital capabilities and adopt a flexible cloud infrastructure
  • Consider interconnection as a top priority in their digital IT transformation strategies
  • Re-architect digital edge infrastructure to enable end-to-end visibility and insight
  • Address infrastructure pain points with Equinix’s Interconnection Oriented Architecture® (IOA®) solutions
IoT, AI and machine learning enable risk reduction by providing real-time data and thus enabling more accurate assessments of risks. Prevention is an important element of the mindset of today’s insurer and next-generation IT infrastructures are the pillars that can support this new type of approach.”
- “6 Emerging Trends Faced by the Insurance Industry,” Equinix white paper, October 2020